The more capable a team, the better it can become at defending its assumptions and steering away from the conversations that threaten them.
Starting from the Challenger launch decision, this issue examines why skilled professionals protect themselves from learning, how organisational silence sets like concrete, and what leaders can build so the truth becomes the safe thing to say.
- Skilled incompetence and Model I behaviour, named by Chris Argyris.
- Why the blind spot is largest exactly where the power sits.
- How to build challenge into the structure of decisions, not the mood of the room.